Posted in General News, Podcasts on 24th August 2022
It’s been stuck in specification head on a bunch of projects that we’ve had.
You know, long story short, we had a previous CEO, and he was largely focused on his exit strategy. It was all about kind of keeping the books balanced and keeping it nice and safe. And then we got a new CEO, and he came in and he’s more open to investment and growth and that kind of stuff.
We did see that transition. But because of COVID we had a year where nothing really moved. We have the right kind of attitude, but nothing was really pushing on. We’re not stuck in a bit of rut not really making decisions.
And it kind of felt like my hand was getting a bit forced on that. You know, there was a lot of people leave their companies because they’re angry or whatever, but that kind of wasn’t the case.
I was just a bit bored. I’m quite good at what I do and to be sat there just talking about doing stuff and not actually doing stuff is, I guess, frustrating.
It was interesting that when I had to hand my notice in, before I received the counter offer, everybody was quite surprised because they didn’t really get the usual signs you’d expect from a disgruntled employee where they might be complaining a lot for months before finally quitting.
It got to a point where I was feeling a bit stuck, I had a look around some agents and reaching out, I got a new job and then just handed my notice in. But then from that, things started to change. And I think this is what contributed to taking a counter offer because my M.D. came in, the CEO came up to visit, and we had a really good set of chats.
It wasn’t just one call; it was it was several just kind of nurturing calls to really go through what the issues were and then also the way forward. And that to me was really important because it really felt like I was being listened to.
Yeah, 100% and it wasn’t just from those guys as well. The wider team here really surprised me. here were people who reached out who I didn’t think really cared whether I was here or not because when you work in IT you’re quite siloed, as much as I try not to be, it’s still the case.
But people did reach out and say how sad they were that I was going to leave and how pivotal I am here, not to blow my own trumpet or anything. When you’re only IT guy in an organisation, you just end up doing everything. You do get in touch with a lot of people.
That’s just the wider community of work. I think we have a culture here and that definitely helped. I know from my own experience as a consultant and working in user culture is sorely missing in a lot of a lot of a lot of businesses.
That was one of the frustrations.
We did have some people around but they left just before I left. Because again, they got frustrated with not being able to progress and they were kind of not really the right resources. One was a project manager. One was support, which was something we didn’t need then.
And I know I needed someone really techie. Part of a negotiation and the commitment wasn’t just that financial counter offer. It was – let’s build a team. Let’s really make IT a proper department here in this business, we’re a PLC, we’ve got nine brands now we really need to have an IT function that can handle that.
So yeah, that was a big part of it. And like I said in my post yesterday, they’ve lived up to that commitment. I’ve been able to recruit, reach out, use agents, that kind of stuff. And so far, it’s working.
It’s hard because recruitment hard right now, so it’s taking a bit longer to bring resources. And I’ve had that commitment to actually prove it wasn’t just, oh, yes, you will get a team eventually. It was no, get on it right now and get your team in.
It’s difficult, but it really does depend on the culture. We’ve always had an open culture here, specifically Ewe Move rather than the wider PLC.
I actually have a weekly one to one with my M.D. I get to vent a lot of my frustrations pretty regularly. But because we are part of the PLC, it’s difficult for my M.D. to then escalate that further.
Without that direct contact and having that seat at the table, it’s quite difficult. Now, I am in a fortunate position that I do actually have that now.
I know a lot of people don’t have that immediate direct connection with the C-level. But certainly, at this level I’m working, it’s necessary to have that.
I know I’m quite lucky that I get that now. But you know, it’s very easy to just spend a lot of time talking about this stuff. It’s very difficult to actually make change.
You’ve got to have every everybody on board and a lot of the time it can come down to perspective. I was quite surprised that everybody was surprised. So in a way I am glad I accepted the counter offer.
And because I felt like I’ve been complaining an awful lot and asking for this change and then nothing happening. You know, for me to take that on board, that’s for me to learn better communication skills, perhaps for making my point a little bit more effectively than perhaps I had done previously.
But certainly in terms of that journey, if a culture is there, if a culture is open and you can have those discussions, I definitely recommend having those discussions as early as possible and being constructive not just complaining, but being constructive and really pushing forward the ways that you think it can change and how you think that’s going to work across the organisation as a whole.
Not just for you in your role that’s obviously going to be a lot more difficult if you don’t have that on culture, if you don’t feel you can talk to your manager if there’s already a bad relationship again, you know, I’d say if you’re in that situation, get out anyways. Because I’ve worked in really horrible toxic cultures and working in a nice culture is a massive change and you may feel a lot more productive.
“Candour Solutions market knowledge & advice in relation to market trends & recruitment processes has helped us reshape our own process.”
Rose Laksevics, TES
‘I just wanted to give a huge shoutout to George for his incredible work in placing some amazing new hires at our company. His dedication and expertise in finding the right candidates for our team were truly exceptional. Thanks to his efforts, we now have a group of talented and enthusiastic individuals who are already making a significant impact on our business.
I cannot recommend George highly enough. If you’re looking for a recruiter who will work tirelessly to find you the right fit for your team, look no further. Thanks again!’
Thomas Siron, SolutionPath
“I have been looking for a recruitment agency that will help not only fill our recruitment needs but to feel like a partner and not a sale. Candour have really shown this while working with them which is refreshing. It’s been great to work with Candour and I look forward to continuing to do so for many years to come!”
Gemma Woodward, Netsells
“Stephen and the team at Candour, really get to grips with and understand the roles we recruit for and not only do they understand our targeted market, but they also understand our business, which is vital when finding that perfect best candidate match.
The relationship Stephen & I have cultivated, is honest, trustworthy and reliable and I know that when I need assistance from him & his team, they will deliver an exceptional service always going that extra yard.
When you get to speak to the team, you will always leave a call smiling. They are a great friendly lot, and an absolute please to work with!”
Danusia Lubas-Brebner, Simpson Associates
“If you are looking to partner with a recruiter who will actually add value to your business and do what they commit to doing, I strongly recommend Stephen.”
Gabriel Page, Amazon
“Richard had worked on a variety of vacancies for me over the past year and is now the preferred partner for our IT networking roles. He has achieved this accolade by providing a consistently good service resulting in an open, honest, professional relationship. It is a joy to work with Richard. Thank you, Richard, for your hard work over the past 12 months!”
Amy Grace, IPI
“Stephen consistently finds quality candidates that others seemingly cannot. This has been no more apparent than in the last few months where I have given him two very difficult technical requirements that he has filled in less than a week.”
Jonathan Hill, GameSparks
“Stephen is laser-focused in understanding a requirement and then proactively identifying ‘best in class’ candidates. It’s clear that he puts in the extra effort to find only the best – whatever it takes – and this makes for a very effective partnership in any recruitment.”
Joel Albyn, Cap HPI
“They have never failed to deliver and always go the extra mile for their clients and candidates. As a small business, Candour truly understands the importance of finding the right people and help you cut through the noise.”
Claire Penswick, CNG
“Stephen and the team found a selection of good candidates in very short timescales, this gave my team good options and ultimately provided the person we were looking for.”
David Topley, TSYS
“Tess helped us recruit two new members to add to our ever-growing team at Phoenix, she was exceptional and the service was excellent.”
Vanessa Peel , Phoenix Software
“I receive numerous pitches from recruitment companies. All promise, very few actually deliver. Stephen and the guys at Candour definitely fall into the latter category. They have become a vital part of our recruitment process and act as an invaluable extension of our business.”
Taryn Mitchell-Clegg, IDHL Group
“Sam has recruited for us on a number of roles and has always been fantastic to work with. He quickly understood our business, culture, and growth objectives. We have placed some great candidates and Sam was key to making that process as smooth as possible both for the candidates and for us as a business.”
Paul Baylis, Bott & Co
“Tom works fast and finds the right candidates. Filled the role much quicker than I could!”
Kristan Bullett, CEO and Founder of Humans Not Robots
“Stephen did a great job of filling a Lead Software Engineer role that was proving very difficult. He submitted a range of quality CV’s quickly and followed our process throughout.”
Becky O'Farrell, Covea Insurance
“I’ve worked with Stephen for around a year and we have developed a good working relationship. The Candour team are always available so there is never a gap in communication. This is so important when time is tight and you need to find the best talent as soon as possible.”
Abigail Aldred, CNG
“What makes them stand out is that they truly listen to what our requirements for the perfect candidate are. They deliver on what they promise, and I very much feel they are working with Phoenix Software to ensure the right person for the role is recruited.”
Clare Metcalfe, Phoenix Software
“‘I have had the pleasure to have worked with George on a position we needed to fill quickly. He truly listened to our needs and the role requirements. Was honest and transparent at every step of the process. Highly recommend him every time!”
Sarah Lomas, Evotec